Frequently asked questions
Everything about trials, licenses, payment, privacy and support.
Are Crazy Bee Labs macOS apps free to try?
Yes! Every macOS app comes with a free 7-day trial with full features. After the trial, you'll need a paid license to keep using it.
How does licensing work for the macOS apps?
You download the app from our website, create an account (email and password), and start your 7-day trial. When it ends, you activate a license tied to your account to continue.
What license plans do you offer?
For macOS apps you can choose monthly, quarterly, or annual subscriptions, or a one-time lifetime license if you'd rather pay once and own it forever.
Who is Paddle and why do they handle my payment?
Paddle is our Merchant of Record, meaning they securely process your payment and take care of VAT and taxes worldwide. Your receipt will show Paddle as the seller.
Can I get a refund?
Yes. Refunds are handled by Paddle, our payment partner. Just email us at support@crazybeelabs.com and we'll help you sort it out.
Which macOS and iOS versions are supported?
Our macOS apps target recent versions of macOS, and our iPhone apps support recent versions of iOS. Check each app's page for its exact minimum requirement.
How do you handle my privacy and data?
We're privacy-first: our apps process your data on your device. We don't harvest or sell your personal information.
How do I get app updates?
macOS apps update automatically through Sparkle, so you always get the latest version. iPhone apps update through the App Store as usual.
Do I need an account?
For macOS apps, yes: an account (email and password) ties your license to you and is created when you download or first launch the app. iPhone apps from the App Store don't need one.
How do I get support?
Just email us at support@crazybeelabs.com. We're a small independent studio and happy to help.